Instruction Manual
Instruction manual v1.5.0
SDS
Safety Data Sheet
IEC 62133 Report
Test report showing compliance with IEC 62133-2:2017 standard
IEC 62619 Report
Test report showing compliance with IEC 62619:2022 standard
IEC 62619 Certificate
Certificate showing compliance with IEC 62619:2022 standard
UN 38.3 Report
Test report showing compliance with UN 38.3 requirements
How long will it take for my gear to arrive?
Answer:
We endeavour to dispatch all orders within 2 business days after they are received. Here is an approximate guide to delivery timeframes once the order is dispatched:
QLD Metro: 1-2 business days after dispatch
QLD Other: 2-3 business days after dispatch
NSW Metro: 2-3 business days after dispatch
NSW Other: 3-4 business days after dispatch
VIC Metro: 3-4 business days after dispatch
VIC Other: 4-5 business days after dispatch
SA/NT Metro: 4-5 business days after dispatch
SA/NT Other: 5-7 business days after dispatch
WA Metro: 6-7 business days after dispatch
WA Other: 10-14 business days after dispatch
TAS: 5-6 business days after dispatch
How can I track my order?
Answer: When your order is completed and shipped, you will receive an automatic email containing your tracking number and a link to track your parcel. If you haven’t received your email, please check your junk folder. If you still cannot find it, please click here to email us and request another copy.
How much do you charge for shipping?
Answer: Delivery on all orders over $100 is free of charge within Australia, with the exception of the following remote postcodes: 0800-0999, 2898-2899, and 6215-6799. Any orders that do not meet the free shipping criteria are charged at our cost.
What is Transit Protection?
Answer: At checkout, you will have the option to take Transit Protection. For a small fee, Transit Protection guarantees the safety of your order in transit. If any product in your order is lost or damaged after it leaves our warehouse, we will organise for a replacement to be sent at no additional cost to you. Click here to find out more.
What happens if I do not select the Transit Protection option?
Answer: We send all orders via reliable Australian freight companies such as Australia Post and Star Track, and incidences of lost or damaged items are very rare. In the event that loss or damage does occur, we will always do our best to assist where we can. However, please note that in some cases you may need to seek resolution through the courier company directly if you do not take the Transit Protection option at checkout and your goods are lost or damaged in transit.
How can I change my delivery address after ordering?
Answer: If you need to change your delivery address, please email us as soon as possible.
Do you ship to other countries?
Answer: We do not ship to other countries via the website. We have distributors in selected countries who may be able to assist. Please contact us if you wish to enquire as to whether your country is supported by an international distributor.
Neexgentsolar –
The Lifepo4 battery is a powerhouse in a compact form.
John (verified owner) –
Very happy with my purchase. It’s everything and more for what I wanted. Lightweight, fast charge by solar, very happy with the quality and fast delivery. Recommended. It’s a great product.
Nick –
Very High Quality Battery. So versatile yet affordable for the 4wding Industry. Highly recommend putting lithium in your vehicle, half the space and a third of the weight compared to a deep cycle as well high discharge rates for inverters if you wish to add one. Great Product